Beheer gemakkelijk jouw zending via ons eigen verzendplatform, My SkyNet.
Are you a company and already have an account with SkyNet? Then log in to My SkyNet!
Are you a consumer and missed a delivery? Then click here.
If the shipment is not found, first check that you have entered the shipment number completely, it always consists of 12 digits.
Also, the zip code must match the address information on the shipment. If it is a shipment from abroad, they may have only filled in the four digits.
Is the information on the bill not clearly written? Or is it not possible to make a new delivery appointment? If so, please contact us at info@skynet.nl.
If the number is not legible (anymore) please contact info@skynet.nl.
It may happen that your package was delivered under an incorrect number. If so, please contact the shop or company you ordered from and include the order number and a photo of the shipping label in your correspondence.
Contact the webshop or company you ordered from and include the order number in correspondence. Only the company that placed the order with SkyNet can initiate a claim process.
