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Information about CN23-Form What is the CN23 Form?

The CN23 form is a customs document required when sending parcels to countries outside the European Union. Customs use this form to check the contents of the package, its value, and the reason for sending it. Without this form, a shipment may be delayed or held-up.
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When is the CN23 Form Required?

You need a CN23 form if the value of your package exceeds €300 or if you are shipping commercial goods. For cheaper packages, a CN22 might suffice, but when in doubt, it's safer to use a CN23 form. The form is mandatory for most international shipments containing goods.
CN23-Formulier
CN22 Informatie
Pakket versturen Australië

Why is a good description important?

A general description like “clothing” or “products” is too vague for customs. They need to know exactly what is in the package to assess it correctly. Therefore, always provide a specific description, such as “2 cotton T-shirts, size L” or “Bluetooth speaker by brand X”. A clear description prevents delays and issues with importation.

What to Do with an Incorrect Form

In the CN23 form, provide a clear description of each item in the parcel. For each article, fill in the quantity, weight, value, and reason for shipping (such as sale, gift, or samples). Additionally, ensure the sender's and recipient's details are complete: name, address, country, and phone number.

What Information Is Required?

On the CN23 form, provide a clear description for each item in the parcel. For each article, include the quantity, weight, value, and reason for sending (e.g., sale, gift, or samples). Also, ensure sender and recipient details are complete: name, address, country, and phone number.

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